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The course is designed to inspire and motivate your team to take ownership of their customers and give outstanding customer service.
Attitude and Approach
Handling difficult situations
Self Esteem and Accomplishments
*Any additional information relevant to your business
Courses are made up of a blend of Customer Service related topics incorporating lots of group interaction, excercises and visuals. We also look at ways in which your team can increase revenue/sales. The sharing of individual experiences are promoted and greatly encouraged throughout. Other innovative styles are used to enhance interaction and maintain focus within the group. As a result the training is personalised, therefore, more effective. Why not have fun while learning?
Given the right tools and by having the right attitude your team will be inspired and motivated to give each and every one of your customers exceptional customer service that they deserve, from the moment they walk through the door to the moment they leave.
4 hours* (inc. breaks)
8 hours* (inc. breaks)
*Duration can be adapted depending on your needs and requirements.
Other Services available:-
Supervisory Skills training
If you would like to discuss any of the services in further detail, contact Justine on 07889 603 850 or email; email@example.com